Avaya IP Office Phone Systems

IP OFFICE AVAYA PHONE ON THE SUNSHINE COAST

SCALABLE, RELIABLE & COST-EFFECTIVE

Candour Communications is about finding the best phone solution for small to medium businesses. We have put the Avaya IP Office telephone system through its paces and honestly believe it to be the best value for money in the market. They have excellent support for any Avaya phone manager or system.

The Avaya IP Office is extremely scalable, so it can cater for a small business with 2-6 handsets and grow to over 300 handsets. The Avaya IP Office telephone system is extremely reliable and has a vast range of standard and add-on features that provide flexibility and help increase productivity.

Speak with our team on 1300 651 350 to enquire about our Avaya phone systems. Based on the Sunshine Coast, we cater to businesses throughout Maroochydore, Caloundra, Noosa, Baringa, Coolum, Brisbane, Melbourne and Australia-wide.

Get in Touch

AVAYA IP OFFICE FEATURES

Standard features in the Avaya IP Office include:

One Main Equipment: Modular design provides scalable and flexible infrastructure that caters for 2-384 Extensions. There is no need to change the main central unit as the company grows.
User & Group Announcements: Play a welcome courtesy message stating that all agents are busy and will be with you shortly; then, the caller is placed on hold hearing company music and/or messages.
Voicemail: Every user gets a Voicemail with up to 15 hours of storage, including personal breakout options (i.e. press *2 to call my mobile phone).
Automated Attendant: Personalised key press options (please press 1 for sales, 2 for accounts, etc.).
Push Voicemail to Email: Get your messages on your SMART phone, such as iPhone and Blackberries.
Hot Desking: Any user can log onto any handset keeping their user profile (extension number and button layout).

Learn More

ADDITIONAL STANDARD FEATURES

Multi Adhoc Conferences: Connect multiple internal and external people together (2x conference calls with up to 64 participants).
Multiple Music on Hold: Up to 4 different MOH sources.
Basic Call Centre: Set up multiple queues and agents. - Click to Call: Built in TAPI 1st party so you can dial from your contacts in Outlook.
Headset Connections: Electronic hook switches, so there is no need for mechanical lifters (applies to compatible headsets).
Phone Manager Lite: PC software integrated with telephone offers computer telephony integration, allowing up to 15 busy lamp indications to see whether other staff are available.
Handsets: IP Office offers a traditional key system dual LED handset layout (simple to use and easy to train new staff) for digital and IP phones with same fixed button.