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Are you looking for the best solution? We will make it happen.

Australia’s no. 1 trusted company providing service to businesses with their voice and data communications

First of all, lets face it, finding a good Telephone and Internet Provider for your business is not always an easy choice.

 
Seems like its made worse due to all the conflicting sales pitches telling you why their service is better than any other.
 
While at Candour Communications, our job is to provide you with access to the newest and the best, at reasonable prices, without tagging on any unnecessary “extras”.

 

Therefore, doing business with us means:

 

YOU WILL NEVER NEED TO DEAL WITH A TELCO CALL CENTRE AGAIN!

EVEN MORE, NO TALKING TO ANYONE OVERSEAS, AS WE ARE BASED IN AUSTRALIA.

 
No one likes waiting in call queues outsourced to overseas companies. That is why we keep it Australian – when you call, you’ll quickly get through to our support team based right here in Australia.
 

Because your personal account manager does it all for you!

Hence, we provide you with a professional Customer Service!

 
Also, Candour Communications is about honesty and fairness. For the reason that, we will tailor solutions to your needs. 
 
Further more, we will not just sell you a service you can use,  we will certainly sell you OUR personal services.  So, having your own account manager who you can call on at any time and can save a lot of headaches and time wasting.
 
Above all, with over 30 years of experience in the telecommunications industry we are indeed telecommunication experts.
 
Finally, we are currently offering a free, no obligation thorough review on all your current business communications. Give us the chance to help save you money and get you a better deal. 
 
Click above to check your NBN Availability

What do we have to offer you?

Phone Plans

Phone plans are available on standard PSTN phone lines, so there is no need to connect new lines. You simply get the same reliable service you’re used to with no downtime.

Phone Systems

Candour Communications has a range of hosted products and plans, from smart office phone
to a complete hosted internet phone system.

Internet

Our network has been designed specifically for businesses, Any Internet plans you get great value plans, Australia Wide Coverage, well trained and enthusiastic Australian based support staff.

Mobile

Experience great value and more plan inclusions
from our new 4G Prima
Plus mobile plans.

NBN Advice

We provide nationwide service coverage, an extensive full suite of products, and simple to understand pricing, making us exceptionally easy to deal with.

 

Yes! The NBN requires you to use Voice over IP or VoIP. Your system does not need to be a VoIP system or VoIP capability. Being technical (and not just sales people) we can implement VoIP converters that make VoIP lines behave exactly like standard telephone lines. So, nothing needs to change on your telephone system.
Quite possibly. We can assess your existing telephone system and seen if that can connect directly with the NBN. Some systems require additional hardware and some systems require manufacturer licenses. We can determine exactly what is required and provide that solution for you. 
No, you will keep your existing phone numbers. There are certain advantages of VoIP over standard lines. You can have all outbound calls show your advertised number and call forwarding your lines can be done remotely via a web page.
No, there is a cut-off time of 18 months. No doubt other sales guys will say it will be cut-off anytime soon but they are not being honest.

Still looking for answers?

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What they say about us

“We have absolute confidence in Candour and wouldn’t hesitate to use them in this regard. We don’t even entertain the thought of going elsewhere based on the service we receive. We have faith in their expertise and can’t fault their service ethic. We have very particular needs in the way our system operates and Candour have tailored a solution for us without any problems.”

Nikki Walker

Instrat

“When Quantum Business Finance was established in 2009 we used Candour Communications to install our 20+ phone system due to their excellent reputation and competitive price. Recently we’ve expanded our office space with more offices and naturally we called on Bernie and his team to install the extra phones which they did quickly and proficiently.

Over the years the Candour Communications team have provided us with excellent service and technical support and are always only a phone call away.

We at Quantum Business Finance would highly recommend using Candour Communications to anyone who is in need of an excellent phone system provider that will support all your business telecommunication needs.”

Jana Thompson

Quantum Finance

“A big thank you Debbie, Bernie and Adam and all the team at Candour Communications for the seamless transition over to the NBN.

Geotest Services has been impressed enough to move all our other communications – mobile phones, website and email hosting over to Candour.

The Candour team phone support is 100% reliable and the staff are a please to deal with.

We would also like to thank the onsite technicians who installed the hardware in the office, very professional, knowledgably and quick workers.

Thanks again Candour.”

Mark

Geotest Services

“From the time I searched for a company to assist us establish the communication / voice network in our Melbourne warehouse, Candour Communication has delivered over and above my expectations.


My call was answered promptly. When Bernie Roach came on site he took the time to explain options to me in language I could understand.  Debbie and Richard followed through with the agreed plans, and both provided fantastic customer service, turning up when scheduled, following up on queries, and like Bernie, going out of their way to make sure all was working and we understood the system.   From this first engagement we have continued to work with Bernie and the team as we link our Sydney sales office with the Melbourne office.  Again all was easy from our side.  Everything happened with precision and good humour.”



Phoenix Distribution

Director, Sue Sharpe