Most Reliable Business Phone System Solutions

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VOIP

Get business grade IP phone lines and great value calls that SAVE you money. Check out more ways you can save with our VoIP lines.

Internet

Tailor your internet services with ADSL2+, SHDSL or Ethernet broadband. Or connect to the NBN and add mobile broadband to reach more consumers.

Hosted Solutions

Cut down on operations and maintenance costs with our all-in-one business PBX with advanced features.

Business Plans

Choose broadband plans for your unique calling patterns. Our plans can work on PSTN, ISDN, hybrid or VoIP systems.

ABOUT

Candour Communications - Australia's Trusted Company in Telecom

Reliability is the mark of our brand, from a company trusted by many for full suite telecommunication solutions in business

At Candour Communications, our job is to provide you with access to the newest and the best, at reasonable prices, without tagging on any unnecessary “extras”. Above all, with over 30 years of experience in the telecommunications industry, we are indeed telecommunication experts you can trust.

Enhance Your Business Phone Productivity!

We offer more great value for money features

Phone system with Apps Integration from a trusted company

Integrate w/ Apps

Custom software like Web Assistant plug in helps field mobile calls or voicemail for PSTN

Competitive Pricing

Think no line rental costs, free inter-office calls & flat rates on local or national calls freeing up more money for your business operations

Cloud Phone Systems from a trusted company

Online Management

Manage your telecom resources with software on the cloud. Save time, do more, monitor calls, use data for business analytics.

Customise Features

Configure each phone unit in your system according to user need. You can choose from Standard, Mobility or Executive customisation.

Voicemail functionality with cloud phone systems

Voicemail-to-Email

Integrate your voicemail or even fax messages into one email address. Then open your messages wherever you are, anytime you need to.

Popular IP Phone Solutions from a trusted company

Popular Products

Choosing from the best available telecom units and peripherals, we enable customers to have all the best phone features affordably.

Great Mobile Plans

Fast, reliable mobile connections. Zero Bill Shock assuring no excess charge. Big data, international and national call inclusions.

VOIP Phone systems from a trusted company

More Features

Round out your phone system with On Hold Music or Auto Attendant. Add flexibility with SIP trunks and seamless upgrade options. More.

WHAT WE DO

Workflow Monitoring

From Our Client

Issue Occurred : 06/07/2019
Date Fixed : 07/07/2019

One of our customer’s telephone system died on a weekend due to a faulty power supply. The customer has 70 staff and all are heavily reliant on their telephones.

They called the Candour Communications after hours support number and by Sunday morning the telephone system was up and running again.

The staff arrived the following Monday morning unaware that there had been a major outage across the weekend and resumed business as usual.

This is the reason why businesses like to partner with Candour Communications. When it comes to customer satisfaction, we go that one or two steps further than all of the other telephone companies. It makes us a trusted company in telecom throughout Australia.

FAQS

We Provide Expert Solutions

Yes! The NBN requires you to use Voice over IP or VoIP. Your system does not need to be a VoIP system or VoIP capability. Being technical (and not just sales people) we can implement VoIP converters that make VoIP lines behave exactly like standard telephone lines. So, nothing needs to change on your telephone system.

Quite possibly. We can assess your existing telephone system and seen if that can connect directly with the NBN. Some systems require additional hardware and some systems require manufacturer licenses. We can determine exactly what is required and provide that solution for you.

No, you will keep your existing phone numbers. There are certain advantages of VoIP over standard lines. You can have all outbound calls show your advertised number and call forwarding your lines can be done remotely via a web page.

No, there is a cut-off time of 18 months. No doubt other sales guys will say it will be cut-off anytime soon but they are not being honest.

Testimonials

Client Reviews

“A big thank you Debbie, Bernie and Adam and all the team at Candour Communications for the seamless transition over to the NBN. Geotest Services has been impressed enough to move all our other communications – mobile phones, website and email hosting over to Candour. The Candour team phone support is 100% reliable and the staff are a please to deal with. We would also like to thank the onsite technicians who installed the hardware in the office, very professional, knowledgably and quick workers. Thanks again Candour.” MARK Geotest Services

“From the time I searched for a company to assist us establish the communication / voice network in our Melbourne warehouse, Candour Communication has delivered over and above my expectations. My call was answered promptly. When Bernie Roach came on site he took the time to explain options to me in language I could understand. Debbie and Richard followed through with the agreed plans, and both provided fantastic customer service, turning up when scheduled, following up on queries, and like Bernie, going out of their way to make sure all was working and we understood the system. From this first engagement we have continued to work with Bernie and the team as we link our Sydney sales office with the Melbourne office. Again all was easy from our side. Everything happened with precision and good humour.” Director, Sue Sharpe PHOENIX DISTRIBUTION

“We have absolute confidence in Candour and wouldn’t hesitate to use them in this regard. We don’t even entertain the thought of going elsewhere based on the service we receive. We have faith in their expertise and can’t fault their service ethic. We have very particular needs in the way our system operates and Candour have tailored a solution for us without any problems.” NIKKI WALKER Instrat

“When Quantum Business Finance was established in 2009 we used Candour Communications to install our 20+ phone system due to their excellent reputation and competitive price. Recently we’ve expanded our office space with more offices and naturally we called on Bernie and his team to install the extra phones which they did quickly and proficiently. Over the years the Candour Communications team have provided us with excellent service and technical support and are always only a phone call away. We at Quantum Business Finance would highly recommend using Candour Communications to anyone who is in need of an excellent phone system provider that will support all your business telecommunication needs.” JANA THOMPSON Quantum Finance

Most Reliable Business Phone System Solutions

VOIP

Internet

Hosted Solutions